Shipping policy

Nurexa Shipping Policy

We aim to process and dispatch all orders within 1 business day. Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Times Delivery times vary by region and are estimates provided by our carriers. Actual delivery times may differ due to customs, carrier delays, or peak periods.

Shipping Regions We currently ship to the United Kingdom, Europe, North America, Oceania, and Canada. Shipping rates and delivery times are shown at checkout based on your location.

Customs and Import Fees International orders may be subject to customs duties or taxes. These charges are the responsibility of the customer and vary by country.

Incorrect Addresses Please ensure your shipping address is accurate. Nurexa is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Lost or Damaged Packages If your package is lost or arrives damaged, contact us within 7 days of delivery. We will work with the carrier to resolve the issue.

Order Changes Once an order has been dispatched, we cannot make changes to the shipping address or order details.

Contact For any shipping questions, email us at orders@nurexasleep.com